Leadership

How to Delegate Effectively Without Losing Control

“I'll just do it myself. It's quicker.” The unofficial motto of knackered managers everywhere.

Adam Finch, founder of That Training Guy

Adam Finch

Founder of That Training Guy | Leadership & Team Development Specialist | Gallup Certified Strengths Coach

· 4 min read

"I'll just do it myself. It's quicker."

Ah yes.

The unofficial motto of knackered managers everywhere.

And do you know what?

You're probably right.

It is quicker.

Today.

By the time you've explained the task, answered twelve questions, watched them do it differently from how you'd do it, resisted the urge to grab the laptop from them and then checked it afterwards...

you probably could have done the bloody thing yourself.

But that's not really the point.

Because if "I'll just do it myself" becomes your default leadership style, eventually something interesting happens.

You become absolutely indispensable.

Which sounds great.

Until you realise indispensable is often just another word for bottleneck.

Why don't managers delegate?

Whenever I've talked to managers about delegation, I hear similar things:

"It'll take me longer to explain it."

"They won't do it properly."

"They're already busy."

"I'm accountable if it goes wrong."

"It's easier if I just sort it."

All perfectly understandable.

But there's another reason we don't talk about as much.

Being needed feels good.

Being the person who knows the answer feels good.

Being the person everyone comes to when something goes wrong can feel a lot like being an excellent leader.

Until you realise you've accidentally trained an entire team to bring every difficult decision back to you.

Congratulations.

You've created your own personal hell.

Delegation isn't about getting rid of work

This is probably the biggest mindset shift.

Delegation isn't:

"Which of my crap jobs can I give somebody else?"

That's dumping.

Delegation is one of the best development tools you've got.

Every time you give somebody meaningful responsibility, you're potentially helping them build:

  • confidence
  • capability
  • judgement
  • decision-making
  • ownership
  • experience

And yes, you're creating capacity for yourself too.

That's not selfish.

Because presumably there are things you should be doing that nobody else can.

Like leading.

1. Delegate the outcome, not your exact method

There's a wonderful version of delegation that goes:

"I'd like you to take ownership of this."

Followed immediately by:

"Here's the exact 17-step process I'd like you to follow."

That's not ownership.

That's outsourcing your hands.

Be clear about what good looks like.

What's the outcome?

What's non-negotiable?

What's the deadline?

What constraints exist?

Then ask:

"How would you approach it?"

They might do it differently from you.

This can be upsetting.

You'll survive.

Different doesn't automatically mean worse.

Sometimes, and I know this is difficult to hear...

their way might actually be better.

2. Don't confuse delegation with abandonment

There's another extreme.

"Great development opportunity for you, Sarah. Good luck."

Manager disappears into the mist.

Delegation should match the person's capability and confidence.

Someone doing something for the first time probably needs more support.

Someone who's done it repeatedly probably doesn't need you checking every 14 minutes.

The art is giving enough support without stealing ownership back.

3. Agree the checkpoints

If losing control worries you, agree when you'll reconnect.

Not:

"Give me an update every hour."

That's not delegation.

That's surveillance.

Instead:

When would it be useful for us to check in?

What would you like from me at that point?

What would make you come back to me sooner?

Now you've got visibility without sitting on their shoulder like an anxious parrot.

4. Stop rescuing people quite so quickly

This one is hard.

You can see somebody struggling with something you could solve in approximately 37 seconds.

Every fibre of your being is screaming:

JUST LET ME DO IT.

Don't.

Well... sometimes do.

I'm not suggesting you sit smiling while somebody accidentally bankrupts the company because "Adam said struggle was good for development."

Use some common sense.

But people need room to wrestle with problems.

Ask:

"What have you tried?"

"What do you think your options are?"

"What would you do if I wasn't here?"

There's a big difference between supporting somebody and rescuing them.

If you solve every problem people bring you, they'll keep bringing you problems.

Because you've taught them that works.

5. Close the loop

When the work is done, don't just say:

"Cheers."

Use it.

What went well?

What was harder than expected?

What did you learn?

What would you do differently next time?

What did you need from me?

That's where delegation becomes development.

Have a look at your own diary

Here's the uncomfortable bit.

Look at everything you've got to do this week.

Ask yourself:

Which of these things genuinely have to be done by me?

Then ask:

Which am I doing simply because I'm quicker at them?

Those are two very different lists.

If you're constantly overloaded, working late and telling everyone you don't have enough hours in the day...

but simultaneously refusing to let anyone else own anything...

I've got some bad news.

You might be part of the problem.

A leader's job isn't to become increasingly brilliant at carrying everyone else's work.

It's to build a team capable of carrying more without them.

If delegation is one of the habits you want to build, it's exactly the sort of thing we work on in leadership development.

And if your diary is the real culprit, have a read of The Leadership Time Trap.

So next time the little voice appears:

"I'll just do it myself. It's quicker."

Maybe it is.

But will it still be quicker six months from now?

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